Google Partner

Support & Hosting

Your Professional Support & Hosting Partner

At The Digital Maze, we understand that your website isn’t just a few pages on the internet, it’s the heartbeat of your business.

So when something goes wrong, it’s not just frustrating, it can mean missed opportunities and lost revenue – often at the worst of times. That’s why our experienced team of support experts is here, dedicated to keeping your website secure, up-to-date, and performing at its best. So you can breathe easy and focus on what you do best – growing your business.

We also appreciate that every business is unique, with its own set of needs and goals. That’s why we’ve crafted a range of flexible packages designed to adapt and grow alongside your business. From simple hosting packages to comprehensive 24/7 support, we’ve got you covered, no matter where you are on your journey.

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Hosting and support icons, such as a headset and gears in the TDM portal

Our Hosting and Support Packages

From simple hosting packages to 24-hour support, we’ve designed our packages to be flexible and adaptable, just like your business. We also offer bespoke packages and plenty of bolt-ons for those businesses requiring a little extra support.


Our standard Hosting package is the perfect choice for smaller businesses and startups, offering secure hosting service, daily backups and hosting support from our in-house hosting experts – everything you need to get started!

  • Secure cloud hosting
  • Access to the hosting dashboard (WordPress Only)
  • Daily automated backup
  • Telephone & email Support (hosting enquiries only)
  • Free SSL certificate
  • Nameserver/DNS migration (optional)


£60 /month
All prices exclusive of VAT

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Hosting Secure

With Hosting Secure, you’ll get all of the benefits of our hosting package PLUS our expert level technical support. You’ll also receive platform security patches, uptime monitoring, expert-level training & more!

  • All benefits of the hosting package with the following additions:
  • Technical & urgent support
  • Monthly security patches to the CMS & plugins
  • Quarterly CMS training session
  • Uptime monitoring
  • Defender & Smush Pro (WordPress only)


£130 /month
All prices exclusive of VAT

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Hosting Secure Plus

This package takes security to the next level with managed support, domain monitoring and full access to our professional development plugins. You’ll also get 1 hours’ development time per month to use as you need.

  • All benefits of the previous packages with the following additions:
  • Managed support (
  • Domain monitoring (StatusCake)
  • Full access to our WPMU DEV Pro add-ons (WordPress only)
  • 1-hour a month of development (not-rolling & subject to availability)


£200 /month
All prices exclusive of VAT

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Bespoke Hosting Packages

Looking for top-notch hosting and support that’s as unique as your business?

Say hello to our bespoke solution. You’ll get all the perks of our premium support package, plus additional tailor-made extras to meet your specific business needs. Your site will be hosted on a speedy, secure, and dependable virtual private server (VPS), while our scheduled monthly meetings with a Technical Account Manager keep you in the loop on all the latest developments and ongoing tasks for your website.

Ready to elevate your website's performance and security?

Optional Maintenance Hours

For any additional support beyond technical issues, we also offer flexible maintenance hours to accommodate your requirements. Our expert developers can assist by adding new functionality, incorporating design changes, user experience updates, all the while ensuring your website evolves with your business needs.

Our prices start at £170 per month.

Your Hosting and Support Partner

At The Digital Maze, we understand the importance of a high-performing business website and a support team that’s always fighting your corner. That’s why we’re not just another hosting and support provider – we’re your dedicated digital partner, committed to helping you achieve online success.

Our team of experienced professionals are deeply invested in the growth and prosperity of your business. Always on hand to ensure that your website runs smoothly, reliably, and securely – giving you the peace of mind that your website is in safe hands 24/7.

So whether you’re a small startup or a large enterprise, we’ve got the expertise and resources to help you succeed in the digital world.

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