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Appliance City is one of the UK’s largest independent appliance retailers, specialising in leading kitchen and household brands. Operating for over 35 years from their Nottinghamshire headquarters and showroom, they serve customers nationwide through both their physical store and a high-volume e-commerce platform.
The client needed to dominate the hyper-competitive Black Friday sales window. The primary challenge was to increase brand visibility and achieve a record year-over-year (YoY) revenue increase while navigating a massive surge in consumer search volume and aggressive competitor activity.
Our strategic partnership began by laying a strong foundation for digital success: we executed a full business rebrand and implemented a tailored, high-performance website to ensure an outstanding online user experience. With the modern platform ready to handle peak traffic and conversions, we then focused on a dual-channel strategy to dominate the Black Friday sales period:


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